Fiber Cut Emergency Restoration SOP
Department: Technical | Status: approved
End-to-end protocol for immediate restoration after fiber cuts.
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Daily Reports Checked by Department Heads and CEO
| Department | Expected From | Report | Submission | Head Review | CEO Review |
|---|---|---|---|---|---|
| Branch Managers | Branch Managers | Daily Branch Manager Summary Report | 08:45 AM | YES | NO |
| NOC | NOC | Daily Network Health Report | 09:00 AM | YES | YES |
| Technical | Technical | Daily Preventive Maintenance & Incident Report | 09:15 AM | YES | YES |
| Customer Support | Customer Support | Daily Complaint SLA Report | 09:30 AM | YES | YES |
| HR | HR | Daily Attendance and Workforce Compliance Report | 09:45 AM | YES | NO |
| Finance | Finance | Daily Collection and Reconciliation Report | 10:00 AM | YES | YES |
| Sales | Sales | Daily Sales and Activation Report | 10:30 AM | YES | NO |
| Inventory | Inventory | Daily Inventory Movement and Stock Risk Report | 11:00 AM | YES | NO |
| Operations | Operations | Daily Branch Operations Command Report | 11:30 AM | YES | YES |
| CEO | CEO Office | Daily Executive Consolidated Report | 12:00 PM | NO | YES |